Privacy Policy - Garden Maintenance Croydon

At Garden Maintenance Croydon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

We may collect and process the following types of personal information:

Contact Details: Name, address, email, and phone number.
Service Information: Details about the garden maintenance services you require.
Payment Information: Billing and payment details.
Usage Data: Information on how you interact with our website and services.

How We Use Your Information

Your personal information is used for the following purposes:

Service Delivery: To provide and manage our garden maintenance services.
Communication: To respond to your inquiries and send updates about our services.
Billing: To process payments and manage your billing information.
Improvement: To enhance our services based on your feedback and usage patterns.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you.
Legitimate Interests: To improve our services and ensure the security of our operations.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following circumstances:

Service Providers: Trusted third-party vendors that assist in operating our website and providing services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments to prevent unauthorized access, alteration, disclosure, or destruction of your data.

Data Retention

Your personal information will be retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Restriction: You can request the restriction of processing your personal data.
Objection: You can object to the processing of your personal data.
Data Portability: You can request the transfer of your data to another service provider.

To exercise these rights, please contact us through the appropriate channels.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, allowing us to improve our services and provide personalized content.

Essential Cookies: Necessary for the website to function correctly.
Analytics Cookies: Help us analyze website usage and performance.
Marketing Cookies: Used to deliver relevant advertisements to you.

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

Consent

By using our services, you consent to the terms of this Privacy Policy and agree to its processing of your personal data as described herein.